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RMA Request
Form
1622 w. 46th. st,Tulsa Ok 74107 |
RMA Dept. Phone: (918) 906-6157 |
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IMPORTANT RMA PROCEDURES |
1. Please complete the RMA form with detailed descriptions of the problem
for your product.
2. FAX this completed RMA form with a copy of the original purchase invoice to (918) 906-6157.
3.
All RETURNING product serial numbers must match with the original invoice.
4. The RMA Dept. will FAX back to you a RMA
number within 24 hrs or provide a reason for RMA denial.
5. After you receive a RMA number, then you may return your defective
products to Lightning Systems.
6. Your assigned RMA number is valid for 30 days from the date of issue.
7. Please write
the RMA Number on the outside of your shipping box (on the address line). | | |
| Complete this form and FAX it to the
RMA Dept. WITH a copy of your purchase INVOICE |
| Company___________________ Customer#____________
Address_________________________________________
City_________________ State______ Zip______________
Phone________________ Fax_______________________
Contact Person ____________ Date Faxing This form______ |
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For RMA Use Only
RMA #_____________
Issue Date___________
Total Pieces__________ | | |
| ITS THE CUSTOMERS RESPONSIBILITY TO CALL THE RMA DEPT.
IF NO RESPONSE WAS RECEIVED AFTER 24 HOURS OF FAXING THIS FORM TO Lightning Systems. |
| QTY |
ITEM NUMBER |
FULL SERIAL |
INVOICE # and Date |
DETAILED PROBLEM |
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Special Request:
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FOR Lightning Systems RMA USE ONLY
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| Lightning Systems IS NOT RESPONSIBLE FOR ANY LOST
RETURNED ACCESSORIES EXCEPT FOR CREDIT AND DOA ITEMS. | |
| RMA TIPS: For a faster return process, please
send retail box products, hard drives, monitors, CD drives, 3Com products, and these video cards (Diamond, Matrox, and ATI)
directly to the manufacturer. Phone / Fax numbers provided upon request. |
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