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Lightning Systems.llc
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RMA Request Form

1622 w. 46th. st,Tulsa Ok 74107

RMA Dept. Phone:
(918) 906-6157

IMPORTANT RMA PROCEDURES

1. Please complete the RMA form with detailed descriptions of the problem for your product.
2. FAX this completed RMA form with a copy of the original purchase invoice to (918) 906-6157.
3. All RETURNING product serial numbers must match with the original invoice.
4. The RMA Dept. will FAX back to you a RMA number within 24 hrs or provide a reason for RMA denial.
5. After you receive a RMA number, then you may return your defective products to Lightning Systems.
6. Your assigned RMA number is valid for 30 days from the date of issue.
7. Please write the RMA Number on the outside of your shipping box (on the address line).
Complete this form and FAX it to the RMA Dept. WITH a copy of your purchase INVOICE
Company___________________ Customer#____________

Address_________________________________________

City_________________ State______ Zip______________

Phone________________ Fax_______________________

Contact Person ____________ Date Faxing This form______

 For RMA Use Only

 RMA #_____________

 Issue Date___________

 Total Pieces__________

ITS THE CUSTOMERS RESPONSIBILITY TO CALL THE RMA DEPT. IF NO RESPONSE WAS RECEIVED AFTER 24 HOURS OF FAXING THIS FORM TO Lightning Systems.
QTY ITEM NUMBER FULL SERIAL INVOICE # and Date DETAILED PROBLEM
         
         
         
         
         
         
         
         
Special Request:


FOR Lightning Systems RMA USE ONLY


Lightning Systems IS NOT RESPONSIBLE FOR ANY LOST RETURNED ACCESSORIES EXCEPT FOR CREDIT AND DOA ITEMS.
RMA TIPS: For a faster return process, please send retail box products, hard drives, monitors, CD drives, 3Com products, and these video cards (Diamond, Matrox, and ATI) directly to the manufacturer. Phone / Fax numbers provided upon request.